Who we are

At The Social Fix, we believe great marketing should not be reserved for big brands with big budgets.

We are passionate about helping small businesses access professional marketing support that is strategic, practical, and genuinely affordable. Whether you are looking to improve your social presence, create better content, launch a creator campaign, or simply understand what is working and what is not, our goal is to make effective marketing more accessible for growing businesses.

Founded by Savannah Ericson, The Social Fix combines more than a decade of experience across ecommerce, retail, product management, and digital marketing. Having spent over ten years working within New Zealand's retail industry, including managing multiple product categories at Mighty Ape, Savannah developed a deep understanding of customer behaviour, online shopping trends, product positioning, merchandising, pricing strategy, supplier relationships, and commercial growth.

Alongside her retail career, Savannah has built a successful content creation business, partnering with New Zealand brands to create engaging video and image content while growing her own online presence through strategic content planning and audience engagement.

This unique combination of commercial retail experience and hands on content creation means we do not just create content that looks good. We create marketing that supports real business objectives.

Everything we offer is built around helping businesses make smarter marketing decisions. From social media and website audits that uncover opportunities for growth, to content creation that connects with your audience, through to end to end creator campaign management, our services are designed to deliver practical outcomes, not vanity metrics.

At The Social Fix, we are not interested in complicated marketing jargon or one size fits all solutions. We focus on understanding your business, your customers, and your goals, then creating a strategy that works for you.

Because good marketing should feel achievable, effective, and accessible, no matter the size of your business.

Meet Savannah

With a background spanning ecommerce, product management, content creation, and digital marketing, Savannah brings a unique commercial perspective to every project.

Her experience working with one of New Zealand's leading online retailers, combined with hands on creator and social media experience, allows her to bridge the gap between marketing strategy and business results.

Having spent years analysing customer behaviour, managing product categories, planning promotions, growing revenue, and creating content that resonates with audiences, she understands that successful marketing is about more than likes and followers. It is about creating meaningful connections that support business growth.

That combination of commercial expertise, creative thinking, and practical execution is at the heart of everything we do at The Social Fix.

Contact Us

Ready to elevate your marketing? Whether you're looking for a one off service, a tailored package, or simply want to explore how we can work together, we'd love to hear from you.

Fill out the form or get in touch directly at: savannah@thesocialfix.co.nz